Friday, September 16, 2011

Things That Give me Rage

J.Crew Shipping
Earlier this week I received an email from Urban Outfitters announcing free shipping on purchases of $50 or more. Within the last year or so almost every major retailer has lowered their minimums on free shipping. Nordstrom is even offering free shipping and returns on all purchases, no minimum! While most retailers are trying to retain or get new customers, J.Crew is taking steps to further alienate us. Not only are their prices outrageous, but their shipping rates are crazy. Earlier this summer J.Crew announced a flat rate of $8.95 per order or free shipping on $175 or more. They previously had a sliding scale which was also pretty unreasonable. I'm not sure about others, but there is no way I am going to pay almost $9 on shipping, especially if an item costs less than $50, not that anything ever costs that little at J.Crew. And expecting people to spend $175 before they can earn free shipping is insane this day and age when so many other places, including high end retailers, have a much lower minimum. Congratulations J.Crew, I pretty much will not be buying anything online from you ever.

Missoni for Target Launch
I had been waiting anxiously for the Missoni for Target launch for weeks. I woke up early on the morning of September 13 and placed a quick order before I left for work. I thought, ok I'll place another right when I get into the office. Wrong. As soon as I logged on I discovered that the site had crashed. When it finally did come back up at 11 am, I quickly placed another order. In the afternoon when I went to check my order status, surprise, the site was down again and pretty much stayed this way for the rest of the day. Since then, my orders have completely disappeared, reappeared, and now have been delayed. And knowing Target I know the delay email is just one step away from the cancellation email. Target is claiming they had no idea the response to the launch was going to be so high. I don't believe it for one second. They marketed the hell out of it and Missoni is a highly regarded, well-known brand, much more so than most of their previous collaborations. I just can't understand how a corporation so big could allow their site to be down for an entire day. It gives me rage. Target, I pretty much hate you right now.


Jonas said...Best Blogger Tips[Reply to comment]Best Blogger Templates

I am totally with you on J.Crew. They have just become ridiculous bastards to the point I won't shop with them anymore. Besides, who wants to wear shorts with crabs on them? It's like advertising that you get around way too much!

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